8z88 Terms and Conditions
Before using this platform, please read all our rules, terms, and policies carefully — it is important to have a clear understanding of your rights and responsibilities.
1. Acceptance of Terms
By accessing, registering on, or using any service of the 8z88 platform, you are considered to have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please do not use our platform.
These terms and conditions form a legally binding agreement between the 8z88 platform and the user. These terms apply together with our Privacy Policy and Responsible Gaming Policy.
8z88 reserves the right to modify these terms at any time, with or without prior notice. If the terms are changed, it will be clearly communicated on the platform, and continued use of the platform after the change will be taken as your acceptance of the new terms.
2. Eligibility and Age Requirement
To open an account on 8z88 and use our services, the following eligibility requirements must be met:
- You must be at least 21 (twenty-one) years of age. Our platform is strictly prohibited for minors.
- You must register under your own identity; using another person's identity or false information is strictly prohibited.
- A user may only open one account; operating multiple accounts for the same person is prohibited.
- You must not be a resident of any country or region where online gaming is completely prohibited.
- You are accepting these terms voluntarily and with full understanding, and are not under any external pressure.
8z88 reserves the right to verify valid identity documents such as a National ID (NID), passport, or driving licence in cases of suspicion. Withdrawals may be temporarily held until the verification process is complete.
3. Account Registration and Security
3.1 Registration Process
You must provide accurate and complete information when opening an account. The name, mobile number, email address, and payment details provided at registration must be your own.
- All information provided at registration must be true, accurate, and up to date.
- If any information changes, 8z88 must be notified immediately.
- Only one account may be opened per mobile number and email address.
3.2 Password and Security
You are responsible for the security of your account. Never share your login credentials with anyone. If you suspect unauthorised access to your account, contact us immediately via 24/7 live chat.
You are responsible for all activities carried out on your account, including betting, deposits, and withdrawals. 8z88 will not be liable for losses resulting from unauthorised use by a third party, but we will do our best to assist you if you cooperate with us.
3.3 Account Verification (KYC)
8z88 follows a KYC (Know Your Customer) process to maintain a safe and transparent environment. We may request identity verification documents (NID/passport) and proof of address when needed. If documents are not submitted or false documents are submitted, the account will be suspended.
4. Deposit and Withdrawal Policy
4.1 Deposit Rules
The following approved payment methods may be used to deposit funds into 8z88: bKash, Nagad, Rocket, Upay, and direct bank transfer. The minimum deposit amount is ৳300 (three hundred taka) for each method.
- Deposited funds must come only from your own payment account.
- Deposits through a third party are strictly prohibited and may result in account cancellation.
- 8z88 is not responsible for failed transactions; please contact your payment service provider in such cases.
- All transactions are conducted in Bangladeshi Taka (BDT / ৳).
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800 (eight hundred taka). Approved withdrawal requests are generally processed within 5-30 minutes. Withdrawals will only be sent back to the payment method used at the time of deposit.
- Withdrawals may be delayed if account verification (KYC) has not been completed.
- Withdrawals may not be possible until the wagering requirements on uncleared bonuses have been met.
- 8z88 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
- If fraudulent activity is proven, all withdrawals will be cancelled and the account will be suspended.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. To receive this bonus, the first deposit must be at least ৳300 and a 20x wagering requirement on the bonus must be fulfilled.
5.2 General Bonus Terms
- Each bonus offer has its own specific terms. Please read the relevant terms carefully before claiming a bonus.
- Bonuses must be used for genuine gameplay only; any strategic misuse will result in the bonus being cancelled.
- A user may claim each bonus offer only once.
- 8z88 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- To withdraw winnings earned from a bonus, the wagering requirement must be fully met.
5.3 VIP Program
The 8z88 VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Higher tiers can be reached through regular play. The weekly cashback rate differs at each tier — 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum, and up to 1.2% at Diamond.
6. Gaming Rules
All games on 8z88 are conducted fairly and transparently. Our platform offers slots, live casino, cricket betting, fishing games, and many more. The following rules apply to all games:
- Each game has its own rules. Please read the relevant game instructions carefully before playing.
- Once a bet has been placed, it cannot be cancelled unless 8z88 itself cancels it due to a technical error.
- If the internet connection is lost during a game, the result recorded on 8z88's servers will be considered final.
- In sports betting, the official match result will be considered final.
- If a technical error is detected in a game result, 8z88 may cancel the relevant bet and refund the amount.
- Using fraudulent methods, software manipulation, or exploiting weaknesses in games is strictly prohibited.
8z88 reserves the right to change the game catalogue, betting limits, or services offered at any time. If a game is temporarily or permanently withdrawn, an effort will be made to notify users in advance.
7. Fair Play and Prohibited Activities
8z88 is committed to ensuring a safe and fair gaming environment. Any of the following activities are strictly prohibited and may result in account cancellation and forfeiture of all funds:
- Operating multiple accounts (multi-accounting) or using another person's account.
- Bonus abuse — strategically placing low-risk bets for the purpose of meeting bonus wagering requirements.
- Using the platform for money laundering or to conceal the source of illegal funds.
- Using any automated bot, script, or third-party software to conduct games or betting.
- Colluding with other users to defraud the platform.
- Unfairly exploiting any technical vulnerability in a game or the platform.
- Attempting to access your own or another person's account without authorisation.
8. Privacy and Data Protection
8z88 gives the highest priority to protecting users' personal information. Our platform uses SSL encryption and modern security technology to keep your information safe.
- Your personal information will never be sold to third parties.
- Information will not be shared except under legal obligation or government directive.
- All financial transactions are completed through encrypted channels.
- Our full privacy policy is published separately.
For more details, please read our Privacy Policy. By using the platform, you are also giving consent to that policy.
9. Responsible Gaming Policy
8z88 strongly supports responsible gaming. We believe that gaming is for entertainment and should never be a cause of financial hardship.
9.1 User Responsibilities
- Only bet an amount that, if lost, will not create serious problems in your financial life.
- Do not treat gaming as a source of income — it is entertainment.
- Do not play while under the influence of alcohol or drugs.
- Do not neglect family, social, or professional responsibilities because of gaming.
9.2 Self-Exclusion and Setting Limits
Our platform offers deposit limits, loss limits, and a self-exclusion facility. If you feel your gaming habits are getting out of control, please contact us immediately. We are here for you.
For more support, visit our Responsible Gaming page. This platform is for users aged 21 and above only.
10. Account Suspension and Closure
10.1 Suspension by 8z88
8z88 may temporarily or permanently suspend or close an account under any of the following circumstances:
- Violation of any provision of these terms and conditions.
- Providing false identity or documents.
- Involvement in fraudulent, illegal, or suspicious activity.
- Failure to cooperate with KYC verification.
- Self-exclusion activated at the request of the user or a family member.
10.2 Account Closure by the User
If you wish to close your account, please submit a request via 24/7 live chat or by email at [email protected]. Available funds may be withdrawn before the account is closed, but any bonuses with unmet wagering requirements will be cancelled.
11. Limitation of Liability
8z88 always makes every effort to operate a reliable and safe platform. However, 8z88's liability is limited in the following areas:
- Any loss caused by the user's own internet disconnection or device issues.
- Issues caused by delays or technical errors from third-party payment services.
- Temporary suspension of game services due to unexpected technical errors or server outages.
- Any loss resulting from the user sharing their own login credentials with others.
- Consequences of using the platform in violation of applicable local laws.
8z88 is always eager to resolve user issues quickly. If you encounter any problem, please contact us through our 24/7 live chat support.
12. Terms Changes & Contact
12.1 Policy on Changes
8z88 reserves the right to partially or fully modify these terms and conditions at any time. For significant changes, a notice will be posted on the website and the "Last Updated" date will be changed.
12.2 Dispute Resolution
If you have any objection or complaint, please contact our customer service team first. We are committed to a fair and prompt resolution. We aim to provide an initial response within 72 hours of a complaint being submitted.
12.3 Contact
If you have any questions about these terms and conditions, please contact us through the following:
- Email: [email protected]
- 24/7 Live Chat: Available on any page of the platform
Have more questions?
Our Bengali support team is by your side seven days a week, twenty-four hours a day. Contact us via live chat or email for any questions or issues.