8z88 Privacy Policy
8z88 gives the highest priority to protecting your personal information. Read this policy to learn how we collect, use, and keep your information secure.
Introduction and Scope
8z88 is a trusted online gaming platform that provides cricket betting, live casino, slots, and many other entertainment services for users in Bangladesh. Protecting the privacy of your personal information is our ethical and legal responsibility.
This privacy policy describes how 8z88 collects your personal information, the purposes for which it is used, how long it is stored, and how it is kept secure. This policy applies to the https://8z88.cam website, the mobile version, and all digital services we provide.
By registering on or creating an account on our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, we ask that you refrain from using our services.
What Information We Collect
We collect various types of information to improve your experience on the 8z88 platform and to provide our services. The details are described below:
2.1 Information You Provide
Information you provide yourself during registration and account management:
- Full name and username
- Email address and mobile number
- Date of birth (for age verification — you must be at least 21 years old)
- Residential address in Bangladesh
- National ID card or passport number (for KYC verification)
- bKash, Nagad, Rocket, Upay, or bank account details (for financial transactions)
2.2 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device identifier information
- Browser type, version, and operating system
- Login time, date, and session details
- Page visit history and click activity
- Information collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
For the purpose of managing financial activity, we collect:
- Deposit and withdrawal amounts and dates
- Details of the payment method used
- Betting and gaming activity history
- Records of bonus receipt and use
Purpose of Data Use
8z88 uses your personal information only for specific, clear, and lawful purposes. We do not use your information beyond the purposes described below:
- Account creation and management: To create your profile, manage the login process, and ensure account security.
- Identity verification (KYC): To confirm age and identity and to prevent fraud.
- Processing financial transactions: For deposits, withdrawals, and bonus payments.
- Providing customer support: To resolve your issues via 24/7 live chat.
- Responsible gaming: To identify excessive gaming behavior and intervene when necessary.
- Meeting legal obligations: To comply with applicable laws and regulations.
- Platform improvement: To analyze user experience and improve our services.
- Ensuring security: To prevent fraud, money laundering, and other unlawful activity.
We do not send you any marketing messages without your consent. You can opt out of marketing communications at any time by contacting us.
Data Sharing and Disclosure
8z88 never sells your personal information to third parties. However, information may be shared with specific third parties in the limited circumstances described below:
4.1 Service Provider Partners
We work with trusted service providers for payment processing, managing technical infrastructure, and fraud detection. These organizations process your information only according to our instructions and under strict confidentiality agreements.
4.2 Legal Requirements
We may be required to disclose your information to meet a legal obligation, comply with a court order, or respond to a lawful request from a government authority. In such cases, we will provide only the minimum information necessary.
4.3 Corporate Changes
In the event of a business merger, acquisition, or restructuring, your information may be transferred to a new entity. However, the terms of this privacy policy will remain in effect at all times.
4.4 Game Providers
Game providers including Pragmatic Play, Spribe, JILI, and PG Soft may have access to certain limited information to operate their games. This information is also governed by their own privacy policies.
Data Security Measures
The security of your personal information is very important to us. 8z88 applies industry-standard technical and administrative security measures:
- SSL encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
- Encrypted database: Stored sensitive information is kept in an encrypted format.
- Access controls: Only authorized staff can access specific information.
- Regular security assessments: Regular audits are conducted to identify system vulnerabilities.
- Firewall and IDS: Advanced security technology is used to prevent unauthorized access.
- Two-factor authentication: Two-step verification is available to strengthen account security.
Please note that 100% security on the internet cannot be guaranteed. We make every effort to provide the highest level of protection, but in the event of a security breach, we will take the necessary steps promptly in accordance with the law and notify you.
Data Retention Period
8z88 retains your personal information only for as long as necessary. We consider the following when determining the retention period:
- All information is retained while the account is active.
- Even after an account is closed, transaction and identity-related information may be kept for a defined period based on legal requirements.
- Financial reporting and tax-related records are retained in accordance with applicable law.
- Security logs and fraud prevention data are kept for a limited period.
Once the necessary period has ended, information is securely deleted or anonymized so that you can no longer be identified from it.
Cookies and Tracking Technology
Cookies and similar technologies are used on the 8z88 website. Cookies are small text files stored on your device that improve your browsing experience.
7.1 Cookies We Use
- Essential cookies: These are essential for maintaining login sessions and ensuring security.
- Functional cookies: Used to remember your preferences and settings.
- Analytical cookies: Used to analyze platform usage and improve our services.
7.2 Cookie Controls
You can choose to accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.
Your Rights
As a user of the 8z88 platform, you have the following rights over your personal information:
- Right of access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy.
- Right to rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
- Right to restrict processing: In some cases you can request that processing of your information be temporarily paused.
- Right to data portability: The right to receive your information in a structured, machine-readable format.
- Right to object: You can object to your information being used for certain specific purposes.
If you wish to exercise any of these rights, please contact us directly. We generally respond to your request within 30 days.
Protection of Minors
The 8z88 platform is strictly for those aged 21 and above. We do not intentionally collect any information from minors.
We prevent minors from accessing the platform through age verification at registration. If we inadvertently collect information from a minor, we will close that account and delete all related information as soon as we become aware of it.
If you believe a minor is using our platform, please contact us.
Policy Changes and Updates
This privacy policy may be updated from time to time to keep pace with changes in technology, law, or our services. For significant changes, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last updated" date at the top of this page will change.
If you continue to use the platform after changes take effect, we will consider that you have agreed to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our dedicated privacy team will review your matter properly and respond promptly.
Contact Information
We will process your request after verifying your identity to ensure the security of your information.